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IT Operational Transformation

The value of Information Technology is often misunderstood by the average user or executive. IT is viewed with polarity – either it’s the source for all good or the scapegoat for all that goes wrong. All components of IT have to work together seamlessly to provide an effective IT environment and achieve success.

IT Service Management is about process, but process alone cannot make an IT department successful. You need the combination of the right people and technology to back up the correct processes. Enterprise Integration can provide the right processes, people and technology to provide extraordinary solutions and transform your organization.

Transforming Your Business

Disenchanted end-users and lack of support from the rest of the organization can cause friction between the IT department and the rest of the business. We have the right people, processes and technology to deliver an IT Operational Transformation.

 

IT Maturity Assessment

Enterprise Integration provides an IT Maturity Assessment to measure how well your IT organization utilizes its people, process and tools in delivering the desired services and solutions for the business.

 

Total IT Operations Outsourcing

Enterprise Integration’s total IT operations outsourcing focuses on optimizing IT by providing infrastructure transformation, end user management, process driven predictive operations and risk management solutions.

 

ITIL/ITSM Process Models

A strong foundation provides a stable environment, allowing an organization that is cost efficient, operationally effective and supports business growth.

 

Service Delivery Intelligence

Service Delivery Intelligence™, or SDI™, is our stand against mediocrity in the IT service industry – it’s how we are taking our vision of Delivering the Promise of IT to the next level.

 

Tool Integration & Optimization

EI brings holistic “endpoint to datacenter” tools to your IT operations and integrates all tools to the service delivery engine. We provide visibility and transparency to all your IT assets.

 

Raving Fan Customer Experience

To us, customer satisfaction is a cliché. Raving Fan customer serivce is a passion.

 

Our staff has a combined 784 certifications in all areas of IT:

Microsoft VMWare Citrix NetApp Cisco Riverbed