More than an IT Toolset – An IT Revolution

Enterprise Integration created SDI™ as a revolutionary stand against mediocrity in the IT service industry.

Improved Experience

• We were tired of seeing the same problems surface day after day, year after year.
• So we created an intelligence engine that uses automated, predictable troubleshooting to stop the cycle and drastically improve the end user experience.

 Tool Integration

• We were tired of seeing thousands and even millions of dollars wasted on disparate tools only for them to be rendered useless from lack of integration or poor configuration.
• So we developed an integrated tool suite that seamlessly ties industry-leading and ground-breaking proprietary monitoring tools to map the end-to-end IT supply chain, and then we integrated it with our service delivery engine.

 Quicker Resolution

• We were tired of seeing IT silo’ed and thrashing while end users waited helplessly for resolution, all the while losing productivity.
• So we engineered insightful tools that objectively monitor the entire IT supply chain to pinpoint issues down to a single user, location, instance or even application process to optimize mean time to resolution.

If we were fed up, imagine how your end users felt – or maybe how they still feel today.

Take a stand against mediocrity with us – experience the level of IT operational transformation made possible only with EI and SDI™.

SDI Toolset

• EP Experience
• SC Discovery
• Q Intelligence
• RB Automation
• AP 360