Tool Integration & Optimization
Has the complexity of your environment surpassed the abilities of your tools?
You’ve invested heavily in IT tools: application performance monitoring tools, reporting tools, a ticketing system – but no matter how many dollars spent and how many tools bought, you still cannot get the data you need. Your systems don’t talk to each other making it difficult, if not impossible, to make sound, fact-based decisions. The solution is not buying more tools but integrating the tools you have into your service delivery system to give you the information you need and take a more proactive approach.
Most IT teams spend enormous time firefighting, troubleshooting and other reactive measures. Today’s IT requires a “service-oriented system” that demands transparency and visibility into all key components of the IT environment. EI brings holistic “endpoint to datacenter” tools to your IT operations and integrates all tools to the service delivery engine. We provide visibility and transparency to all your IT assets. Root cause analysis and problem management are built into our system of operation to quickly identify core issues and remedies.
Components of EI’s Integrated Systems: